Privacy policy
Welcome to Dhruvakshi.
Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit or make a purchase from our website.
Information We Collect
When you visit our website, we may collect the following information:
Personal Information
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Name
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Email address
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Phone number
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Shipping & billing address
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Payment details (processed securely through third-party payment gateways)
Device Information
We may automatically collect:
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IP address
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Browser type
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Device type
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Time zone
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Cookies and browsing behavior
Order Information
When you place an order, we collect details related to:
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Purchased products
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Transaction history
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Delivery preferences
How We Use Your Information
We use your information to:
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Process and fulfill orders
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Provide customer support
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Improve website experience
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Send order updates and promotional emails
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Prevent fraud and maintain website security
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Analyze website traffic and customer preferences
Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us:
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Remember your preferences
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Improve site performance
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Analyze traffic and usage behavior
You can disable cookies through your browser settings at any time.
Sharing Your Information
We do not sell or rent your personal information.
We may share limited information with trusted third parties such as:
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Payment gateways
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Shipping partners
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Marketing and analytics providers
These services are used only to operate and improve our business.
Data Security
We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online transmission is completely secure.
Marketing Communications
If you subscribe to our newsletter or promotions, you may receive emails or messages from us. You can unsubscribe anytime using the unsubscribe link provided in our emails.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
Your Rights
You have the right to:
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Access your personal data
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Request corrections
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Request deletion of your information
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Opt out of marketing communications
To make any request, contact us through our website.
Children's Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page.
Contact Us
For any questions regarding this Privacy Policy, please contact us through:
