Terms of service
Welcome to Dhruvakshi.
By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website.
Overview
This website is operated by Dhruvakshi. Throughout the site, the terms “we,” “us,” and “our” refer to Dhruvakshi. By visiting our website and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service.
These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.
Online Store Terms
By using this website, you confirm that:
- You are at least the age of majority in your state or country of residence
- You will not use our products for any illegal or unauthorized purpose
- You will not violate any laws in your jurisdiction while using our services
Any breach of these Terms may result in immediate termination of services.
Product Information
We strive to display product descriptions, images, and pricing as accurately as possible. However:
- Product colors may vary slightly depending on device screens
- We do not guarantee that all information is always complete, accurate, or current
- We reserve the right to modify product details or pricing without prior notice
All products are subject to availability.
Orders & Payments
We reserve the right to:
- Refuse or cancel any order
- Limit quantities purchased per customer
- Cancel orders suspected of fraud or unauthorized activity
Payments are processed securely through third-party payment providers. We do not store your complete payment details.
Shipping & Delivery
Estimated delivery timelines are provided for convenience only and may vary due to logistics or unforeseen circumstances.
Dhruvakshi is not responsible for delays caused by:
- Courier partners
- Weather conditions
- Government restrictions
- Incorrect customer information
Customers are responsible for providing accurate shipping details.
Returns & Refunds
Returns and refunds are subject to our Return Policy. Products must meet the eligibility criteria mentioned in the policy to qualify for replacement or refund.
Intellectual Property
All content on this website, including:
- Logos
- Product images
- Graphics
- Text
- Branding
- Website design
is the property of Dhruvakshi and may not be copied, reproduced, or used without written permission.
Prohibited Uses
You may not use our website:
- For unlawful activities
- To spread malware or harmful code
- To infringe intellectual property rights
- To harass, abuse, or discriminate against others
- To collect personal information without consent
We reserve the right to terminate access for violating prohibited uses.
Third-Party Services
Certain services on our website may be provided by third parties, including payment gateways and analytics tools. We are not responsible for third-party websites, policies, or practices.
Limitation of Liability
Dhruvakshi shall not be liable for any:
- Indirect damages
- Loss of profits
- Data loss
- Service interruptions
- Product misuse
arising from the use of our website or products.
Indemnification
You agree to indemnify and hold harmless Dhruvakshi and its affiliates from any claim or demand arising from your breach of these Terms or misuse of the website.
Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting on this page.
Governing Law
These Terms shall be governed and interpreted in accordance with the laws of India.
Contact Information
For questions regarding these Terms of Service, please contact us through: